• Source: Scopus
  • Calculated based on no. of publications stored in Pure and citations from Scopus
20162022

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Personal profile

Biography

Fabrice Bartholin is a lecturer in Hospitality Management and Tourism. Fabrice teaches theory-based modules in the areas of hospitality and tourism operations management, with a particular focus on practical components.

Fabrice is currently the Programme leader for the Higher Certificate in (arts) Hospitality Studies (Level 6).

Industry and teaching experience

Fabrice has more than 15 years of experience at the senior level in the luxury segment of the hospitality business, having worked in both Irish and international businesses in the service industry.

Fluent in English, French and Spanish, Fabrice has taught French to different cohorts under the Alliance Francaise umbrella in its Kilkenny Branch.

Education and research

Fabrice completed an Executive Master in Business Administration and is currently a PhD candidate at Dublin City University. Fabrice's PhD work explores the impact of the future of services on frontline employees' experiences at work and other distal organisational outcomes. The study tests a multilevel integration of the service profit chain framework.

Fabrice is enthusiastic about interdisciplinary research, with a particular interest in frontline service encounters and employee well-being, service technologies and service excellence management.

Expertise related to UN Sustainable Development Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):

  • SDG 3 - Good Health and Well-being
  • SDG 4 - Quality Education
  • SDG 8 - Decent Work and Economic Growth

Education/Academic qualification

PhD, Dublin City University

Sep 2018Jun 2024

Award Date: 30 Jun 2024

MBA

20142016

Award Date: 30 Jun 2016

Bachelors Degree, Ecole Hoteliere de Lausanne

19982002

Award Date: 30 Jun 2002

External positions

French Teacher, Alliance Francaise de Kilkenny

Sep 2015Jan 2019

Food & Beverage Manager, The Westin Dublin

Aug 2009Mar 2014

Food & Beverage Manager, Mount Juliet Conrad

Dec 2004Jul 2009

Restaurant General Manager, Warwick Regis Hotel San Francisco

Dec 2002Jun 2004

Keywords

  • GV Recreation Leisure
  • Hospitality and tourism
  • Practitioner-lead
  • Frontline employees
  • Customer experience

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