The Complexity of Business Process Digitalization and Organisational Challenges

Ylber Limani, Edmond Hajrizi, Larry Stapleton

Research output: Contribution to journalConference articlepeer-review


Business process digital transformation is going together with many challenges agile approach to the digitalization process requirements. These issues related to this complexity can be translated on come more specific r hypothetical subjects: business incapability for fast adoption of change management techniques, deficiency in strategic approach to digital transformation, and inability to take iterative organisational actions towards simplification of technology complexity. Consequently, this research aims to address the potential causes of lack of agile approach, strategic questions, and the approach applied responding to the complex requirements of digitalization process. The target population is composed of regional enterprises with a fixed sample. Qualitative analysis has resulted in the flow of important information related to forward thinking regarding issues of complexity and organization. While the quantitative research has resulted in the testing of the raised hypotheses.

Original languageEnglish
Pages (from-to)346-351
Number of pages6
Issue number39
Publication statusPublished - 01 Oct 2022
Event21st IFAC Conference on Technology, Culture and International Stability, TECIS 2022 - Kosovo
Duration: 26 Oct 202228 Oct 2022


  • Agility
  • Complexity Theory
  • Data Science
  • Digital Technologies
  • Flexibility
  • Transformation


Dive into the research topics of 'The Complexity of Business Process Digitalization and Organisational Challenges'. Together they form a unique fingerprint.

Cite this