Yield Management a Model for Implementation

Research output: Contribution to journalArticlepeer-review


The development of the yield management (YM) conceptual model originated from studies carried out by the authors in Ireland and Australia, concerning effective yield management implementation in hospitality operations. Findings from both studies concurred. Education, training and the development of a yield-oriented culture within an organisation are central to the implementation of a yield management system. Hospitality practitioners must then foster this culture by developing and implementing yield-oriented strategic and tactical processes within an organisation. The model has provided the authors with a framework to further examine and evaluate the structure and processes involved in effective implementation. © 1998 John Wiley & Sons, Ltd.
Original languageEnglish (Ireland)
Article number4 (3)
Pages (from-to)267
Number of pages10
JournalProgress in Tourism and Hospitality Research
Issue number3
Publication statusPublished - 1997


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